Armature Yard "Boyana" by EmCommerce 55 Ltd.
your trusted construction partner

1. Data Controller

EmCommerce 55 Ltd., registered in the Commercial Register of the Registry Agency, with registered office at 67 Okolovrasten Pat Blvd., 1616 Sofia, Bulgaria, is the controller of personal data collected via the website armaturaboyana.bg and in the course of its commercial activities.

For questions regarding the processing of personal data, please contact us at:

• 📧 office@armaturaboyana.bg
• 📞 +359 888 929 950
• 📍 67 Okolovrasten Pat Blvd., 1616 Sofia, Bulgaria

2. Personal Data We Collect

We collect only the personal data necessary to carry out our activities and to provide the services you have requested:

• Contact details — full name, telephone number, email address
• Order information — description of required products, delivery address
• Company details — company name, VAT number (for business clients)
• Payment data — bank account or transaction details (for non-cash payments)
• Technical data — IP address, browser type, pages visited (via cookies — see section 8)

We do not collect sensitive personal data (health information, political opinions, biometric data, etc.).

3. Purposes and Legal Basis for Processing

We process your personal data on the following legal bases and for the following purposes:

4. Retention Period

We retain your personal data only for the period necessary to achieve the purposes for which it was collected:

• Order and invoice data — 10 years in accordance with the Accountancy Act
• Contact form enquiries — up to 12 months after the last communication
• Cookie data — in accordance with each cookie's validity period (see section 8)
• Marketing consent data — until consent is withdrawn

5. Sharing Data with Third Parties

We do not sell or rent your personal data to third parties. Data may be shared only in the following circumstances:

• Service providers — transport companies, accounting and IT service providers, acting as data processors under our instruction
• Public authorities — where required by law (National Revenue Agency, courts, prosecution)
• Insurers and banks — where necessary for contract performance

Where data is transferred outside the EU/EEA, we apply appropriate safeguards in accordance with Chapter V of the GDPR.

6. Your Rights

Under Regulation (EU) 2016/679 (GDPR) you have the following rights:

• Right of access — to receive information about whether we process your data and to obtain a copy
• Right to rectification — to request correction of inaccurate or incomplete data
• Right to erasure — the "right to be forgotten", where grounds exist
• Right to restriction — to restrict processing in certain circumstances
• Right to data portability — to receive your data in a structured, machine-readable format
• Right to object — to processing based on legitimate interest or for direct marketing
• Right to withdraw consent — at any time, without affecting the lawfulness of prior processing

Requests should be submitted in writing to office@armaturaboyana.bg. We respond within 30 days.

7. Right to Lodge a Complaint

If you believe we are processing your data in breach of applicable law, you have the right to lodge a complaint with:

8. Cookies

The website uses cookies to improve functionality and analyse traffic. The types of cookies we use:

• Essential cookies — necessary for the normal operation of the site (session cookies)
• Analytical cookies — Google Analytics for anonymous traffic measurement
• Functional cookies — remembering user preferences

You can manage or delete cookies through your browser settings. Declining analytical cookies does not restrict access to the site content.

9. Data Security

We apply technical and organisational measures to protect personal data from unauthorised access, loss or destruction — including SSL encryption on the website, restricted data access, and regular backups.

10. Policy Updates

This Policy may be updated in response to changes in legislation or the way we process data. The current version is always available on this page with the date of the most recent revision.